
NYPA supplies power to a number of municipal electric utilities and rural electric cooperatives. If you have questions about a discontinuance notice or are trying to resolve a complaint about your service from one of these municipalities, we offer information and assistance here.
The municipal electric utilities and rural electric cooperatives that NYPA can help resolve complaints from include: Delaware, Green Island, Greenport, Massena, Oneida-Madison, Otsego, Sherrill, Steuben, Lake Placid, Marathon, Mayville, Sherburne. Tupper Lake, and Watkins Glen.

NYPA supplies power to a number of municipal electric utilities and rural electric cooperatives. If you have questions about a discontinuance notice or are trying to resolve a complaint about your service from one of these municipalities, we offer information and assistance here.
The municipal electric utilities and rural electric cooperatives that NYPA can help resolve complaints from include: Delaware, Green Island, Greenport, Massena, Oneida-Madison, Otsego, Sherrill, Steuben, Lake Placid, Marathon, Mayville, Sherburne. Tupper Lake, and Watkins Glen.
Pursuant to the New York Codes, Rules and Regulations (NYCRR), Title 21, Chapter X, Part 459, municipalities or rural electric cooperatives purchasing "all of its power requirements from the Power Authority of the State of New York shall incorporate into its service rules and enforce the procedures governing discontinuance of electric service as set forth in § 459.2 through § 459.14 of this Part"
Discontinuance of Electrical Service Guidelines
(Click here for more information)
Online Inquiry Form
Click here for assistance regarding Discontinuance of Electrical Service
Email: PCT.Service@nypa.gov