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iSOC: Integrated Smart Operations Center

Groundbreaking Monitoring and Diagnostic Center

Our Integrated Smart Operations Center (iSOC), the cutting-edge comprehensive central command is online. At this state-of-the art facility, located in the Power Authority’s White Plains office, a technological revolution is happening.

iSOC uses predictive analytics software to forecast and prevent equipment failures and significant outages at NYPA’s 16 power plants and more than 1,400 circuit miles of transmission lines, giving us the technological edge to predict and remedy with a new level of efficiency. This makes it easier to schedule repairs, lower maintenance expenses and reduce operating risks, helping us to keep costs down, which means savings for our customers.

“This is an exciting milestone in our digital journey. The Integrated Smart Operations Center will become the new standard in utility asset management and help us fulfill our core mission to provide power to our customers that is both low in cost and reliable.” —Gil Quiniones, NYPA president and CEO

The Digital Utility

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The Digital Utility | Gil Quiniones, NYPA president and CEO talks about iSOC and NYPA becoming an end-to-end digital utility