Making a Payment
You can make a secure online payment through the NYPA Account Center using a bank account (ACH), credit card, or debit card.
1) Go to Billing
Log in to Account Center. Select Billing from the top navigation or choose View Invoices from the Billing section on the homepage. Both options take you to your invoice list.
2) Select the invoice(s) you want to pay
You can start a payment in either of the following ways:
- Select one or more invoices and click Pay Selected Invoices, or
- Select View Details for an invoice and click Pay Invoice.
3) Review the Payment Amount
The total amount due is displayed by default. Choose Next to pay the total amount due, or edit the payment amount before continuing.
Select Next to continue. You will be securely connected to the payment gateway. Please do not refresh or close the page while you are being connected.
4) Select a Payment Method
Choose a saved bank account, credit card, or debit card, or add a new payment method.
First-time users: You will be asked to review and accept the Terms and Conditions before adding a payment method and continuing.
5) Review Your Payment
Review the payment amount, payment method, and payment date.
6) Submit Your Payment
Select Confirm to submit your payment.
7) Payment Confirmation
A confirmation message will be displayed after your payment is submitted. You will also receive a confirmation email.
Pay Multiple Invoices
To pay multiple invoices at once, go to Billing, select the invoices you want to pay, and click Pay Selected Invoices. The total amount due will be displayed by default. You can continue with the displayed amount or edit the payment amount before proceeding.
Need to edit or cancel a payment?
ACH payments can be edited or canceled before 8:00 p.m. ET on the day of the payment. Go to Billing > Payment Activity to edit or cancel an ACH payment. See the Payment Activity tab for more information.
Still need help?
If you need additional help with making a payment, managing AutoPay, payment methods, or viewing your payment activity, please contact the Account Center Customer Experience Team at CustomerExperience@nypa.gov
